Odisha Lays Foundation for AI-Powered Public Services
Government partners with global organisations to build AI skills
Bhubaneswar: The Odisha government has reaffirmed its plan to use artificial intelligence (AI) as a key tool to improve governance and public services, with the welfare of people placed at the centre of all technological efforts. Chief Minister Mohan Charan Majhi said AI will not only help the government work faster but also make services more accessible and effective for citizens.
The Chief Minister shared this vision while addressing the Regional AI Impact Summit through a virtual message at Lok Seva Bhawan on Friday.
Building an AI-Powered Odisha
The Chief Minister said Odisha is moving beyond simply adopting new technology and is laying the groundwork for an AI-powered state. He explained that AI will help improve decision-making, speed up service delivery, and strengthen transparency in governance.
According to him, scientific and technological innovations must always serve the people. He stressed that AI tools should be designed to solve real-world problems and make governance more responsive to citizens’ needs.
AI Linked to State and National Goals
Minister for Electronics and Information Technology Mukesh Mahaling said the state’s AI initiatives are closely aligned with the broader goals of Samrudhha Odisha and Viksit Bharat. He noted that technology is being used as a means to improve lives rather than as an end in itself.
He added that the government’s approach to AI is guided by simple principles—ensuring public benefit, supporting inclusive growth, and helping people become active participants in development.
Improving Last-Mile Service Delivery
Chief Secretary Manoj Ahuja spoke about the potential of AI to strengthen last-mile delivery of government services. He said India’s success with digital public infrastructure has shown how technology can reach large populations efficiently.
He suggested that a similar model should be followed for AI adoption. By building strong systems and platforms, AI can help governments deliver benefits more accurately and quickly, especially to people living in remote or underserved areas.
Partnerships to Build AI Skills
Electronics and IT Secretary Vishal Dev said the Odisha government has already taken steps to build capacity in AI through strategic partnerships. He informed that the state has tied up with organisations like OpenAI to support training and skill development for students and government officials.
In addition, partnerships with institutions such as Wadhwani AI aim to support students, researchers, and professionals across different sectors. These collaborations are expected to help people understand and use AI responsibly and effectively.
Focus on Education, Innovation, and Governance
Officials said AI will be used across multiple areas, including education, healthcare, administration, and public service delivery. Training government employees and young professionals is a key part of the strategy, ensuring that AI tools are used ethically and efficiently.
The summit highlighted how AI can support data-driven governance, reduce delays, and improve planning while keeping citizens’ interests at the forefront.
A People-First Technology Approach
The Odisha government’s AI roadmap focuses on using technology as a support system for human decision-making rather than replacing it. Leaders at the summit stressed that AI should enhance governance without excluding or disadvantaging any section of society.
With growing partnerships, policy support, and capacity-building efforts, Odisha aims to emerge as a model state for responsible and people-centric use of artificial intelligence.
The Regional AI Impact Summit served as a platform for policymakers, technologists, and administrators to discuss how AI can be used to deliver better outcomes for citizens while supporting sustainable development and inclusive growth.
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